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How Can Your Business Make Customers Feel Safer?

By October 27, 2021No Comments

How Can Your Business Make Customers Feel Safer?

Every business wants to make their customers feel safe. As a business owner, you would hate to think that customers don’t come to your shop or business as they don’t feel safe. While the size and nature of the business often relates to how safe customers feel, there are things your business can do to make your customers feel safer.

  • CCTV Surveillance Cameras

The presence of CCTV security cameras and signage warning of security cameras will instantly make customers feel safer. Security cameras will give your customers the reassurance that you are serious about their safety. Many CCTV systems will also support the business if there was a fire that broke out in the business. The cameras can facilitate the rapid response form the emergency services. These cameras will also show if anyone is trapped and where they are trapped.

  • Clear Emergency Exit Signs

Seeing clear emergency exit signage is reassuring to customers that you care about their safety. This signage clearly shows them where to go in case of a fire. Make sure emergency exits are kept clear and free from boxes, rubbish or trip hazards. Signs must be clear and illuminated in case the lights in your business were to go out. This means customers can still safely find their way out if there was an emergency.

  • Visitor Control Processes

Even in public buildings, there may be places that are off-limits to the general public. Think about how these can be secures to ensure that only approved members of your staff can enter these areas. Door access controls is a good way of doing this. This could be a key code, a card or a finger scan to allow or decline entrance for that person into the secure area. While larger sites may need more in-depth visitor control processes, we can help businesses of all sizes with the visitor control processes they need to help make customers feel safer in their business premises.

  • Maintained Fire Safety and Security

As a customer enters your business, they will see a broken CCTV camera hanging off the wall. They may also see the out-of-date fire extinguisher that’s got a dent in it. While these things are in place to make customers safer, if they are not regularly and well-maintained, they could be doing your reputation more harm than good.


Here at Jensen Security and Fire Systems we have experienced members of the team that can help you make your customers feel safer in your business. Call us now to find out more.